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Testimonials
Lance was awesome!
Highly recommend!
“ Very nice salesman, worked with me on trade-in value .. highly recommend ”
Great experience!
“ I had a great experience buying my first car at Cronin, thanks to Drew, Adam, and all of the staff. The dealership is clean, well-organized, and has a pleasant atmosphere. The staff are friendly and very knowledgeable, and they offer a great selection of new and used vehicles for a variety of price points. I would highly recommend Cronin and certainly consider coming back next time I'm in the market. ”
Super helpful!
“ I loved buying a car from Cronin and Bobby was the absolute best! He was courteous and Courteous and thorough and became like a friend to me! I was so nervous and he made me feel at ease and was super helpful in my car buying experience! ”
Definitely Buying from here again!
“ Had an awesome experience. Bobby and Conner were very helpful all the way through the buying process. Would definitely buy a car from here again. ”
Amzaing!
“ like love shopping with Cronin go see Dan he amazing and nice will help u out ”
You won't regret buying from Cronin!
“ I just got a brand new car through Toyota .. I would say it was quick, but I was extremely picky and test drove a lot of different cars trying to find what fits me! Lance Faught was very patient with me and helpful throughout the entire process. He helped me find the best deal on a vehicle and I’m really glad I went to him. If you’re looking for someone he’s definitely your go to. You won’t regret it. Thanks Lance! ”
Knowledgeable & Comforting!
“ Bobby M. helped me level up my car game. So excited to work with someone so knowledgeable and comforting through the whole process. Couldn’t ask for a better experience! ”
Very satisfied!
“ Excellent customer service from Josh (sales rep) and Kaleb(finance manager)! I was on the hunt for a while for my toyota sequoia for a while and i came across the ad at cronin. I live in Dallas tx so i was willing to make the flight to purchase the vehicle. Did all my negociations and options over the phone and josh was very attentive during the whole process. Once i settled for everything set and stone kaleb even offered to have someone pick up my family at the airport which is almost 2 hours...View More ”
Bobby made it seamless!
“ As seamless as signing a car could be. Bobby Marshall made sure of it! ”
Very happy with the purchase!
“ Little bit of a lengthy process, but the guys worked so hard for me and Bobby was AWESOME as far as finding the right car for me. Very happy with the purchase I made, as well as the customer service that was given to me. ”
Absolutely great!
“ Bobby & Adam are absolutely great salesmen! They made purchasing a vehicle so easy and enjoyable, along with Stephen in the finance dept ”
10 out of 10
“ I had the smoothest time purchasing my first car. They were so friendly and made the process a breeze. Our salesman Jakob and finance guy Mike were awesome. They knew exactly what we needed and were able to show us the car we liked, gave us a good deal, let us take it home all in one day. Super great people. 10/10 would buy from them again. ”
Easy process
“ Drew Duncan was absolutely the best to work with. Drew took his time and assisted me with finding the SUV that was truly for me. The process was easy. Customer service was top notch. Drew made my experience joyful and happy. Very detailed, specific, and honest. Extremely friendly, outgoing, professional. I recommend Drew for sales to anyone looking to purchase vehicle in the near future. As well as the rest of the staff was amazing as well. Great job to all. ”
So satisfied
“ Had to get a car in short notice. Jakob over at Cronin in Richmond, IN made my first time buying a new car as easy as possible! Couldn’t be more satisfied with their service! ”
Liv is the best to work with
“ Liv at Cronin was an absolute blessing to work with! She took things at the pace that we wanted to go worked to get us the financing we were looking for at the payments we were looking for! She was personable and real which in the retail industry is hard to find! She is someone I will continue to recommend for as long as she continues to work there ! When we look to get a new vehicle in the next two years she is who we will be looking for to help us again! If you’re not looking for Liv when...View More ”
Couldn't have asked for a better experience
“ Couldn’t have asked for a better car buying experience! Brad did everything and then some to make sure we got into a vehicle that met our needs and wants. He refused to stop until he made it work. Kaleb did an amazing job answering any and all questions as well as explaining in detail the extended warranties included with the vehicle. The entire team at Cronin makes you feel like family not just a customer. As well as taking care of us the day we walked in the door Brad has continued to reach...View More ”
5 Stars!
“ I was looking to purchase a used Toyota from another dealer in Richmond and coming from about 2 hours away was trying to coordinate an inspection. I called Cronin Toyota and spoke with Brad in the service department. Just let me say, honestly, I think Brad should be the international ambassador for Toyota! Brad said not to worry about coordinating the appointment time as he knew things happen to always mess that up. He said just show up we'll take care of you. Well I did and he did! The tech...View More ”
Worth the 3-hour round trip!
“ My wife was looking for a white Honda Pilot which were few and far between. She found one at Cronin Toyota and made the 1 1/2 hour drive to the dealership to check it out. It was a terrific experience from the moment she stepped into the dealership until the deal was finalized. She worked primarily with Lance who was fantastic. He answered all of her questions and he, along with Ronnie, were able to put a deal together that met her requirements without any problems or tension. The entire...View More ”
Highly recommend
“ Drew Duncan at Cronin Toyota ........AMAZING! We live in Texas, our daughter goes to school at Ball State.......she needed a new car immediately!!!! We tried to go through a dealership in Fischer for almost a week...... 3 sales people, financial person, 2 managers later we still didn't have the paperwork they promised and already collected our down-payment and sent a thank u letter for buying from them, when we didn't buy ANYTHING from them. So I took action wrote a few other dealerships with...View More ”
“ Lance was super awesome! I went in dead set on getting a specific vehicle and wasn’t 100% about it after test driving and he helped me find an amazing one! All of the employees were great! Couldn’t have asked for a better experience ”