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Not a thing--the are courteous, and I really like that other women are working at the dealership in visible positions. Makes me feel more comfortable taking my car there for some reason. I don't feel like it is a bunch of guys ready to take advantage of a clueless woman and sell me something I...

- Lee Ann

We enjoyed our experience with all aspects of buying our RAV4 to having it serviced. Everyone is friendly and professional.

- William

I encountered 3 different people who had nothing to do with my service. They all smiled, acknowledged me politely and smiled. Made me feel welcome in the dealership.

- William

My wife and I had an absolutely wonderful experience with Cronin Toyota. We were well taken care of by Olivia Brown and Jakob Fudge. They were helpful, friendly, and straightforward. They made us feel like friends and we were comfortable from the moment we walked into the store. After we decided to...

- LJ

Buying a car has never been so easy and pleasant. Our product specialist, Blake Maiden was friendly, professional, and totally honest with us. No pressure, no game-playing...it was great getting to know him. The entire staff was terrific. This is customer service at its best...so rare in this day...

- Elaine

I am very happy with the experience of buying my first car here, I went in knowing exactly what I wanted and Olivia Brown helped me get it! She is wonderful, and cared about my experience and met all my needs. If your gonna buy a car new or used Cronin Toyota is the place to go! It was a very...

- Julie

I had my Toyota Sentra van repaired by this location. They did extremely good work. They when above and beyond what I expected on servicing my van. The service manager was very helpful and concerned about the the repair process of the van and was able to get it repaired sooner then promised. This...

- Bryan

Was looking to buy a very specific car and happened to see it pop up in Richmond, IN. Since it's about 45 minutes drive from me, I called beforehand to make sure the car was still there. Talked to Austin and the car was in process of being sold - bummer. However the next day, Austin called me to...

- Dali

I had a great experience while buying a used car at Cronin. Kaleb was helpful and made the process as easy and efficient as possible. The entire team was extremely friendly and courteous.

- Joseph

Treated us very well and everyone was super nice. And was able to work out a deal to meet our needs

- Michael

They took great care of us and fixed a puncture in a tire that we would have to change in a driving rainstorm.

- Mark

We traded in our Tacoma, that we bought here 5 years ago, for a new Camry & were very impressed and satisfied with our service! We dealt with Dustin Allen in sales and Jon Mardin in finance. Both were Awesome and extremely detailed and knowledgeable to meet all our needs. Would recommend them to...

- Tammy Foster Lynch

Wonderful service. Vehicle drives much smoother.

- Katie

I found a used vehicle on the Cronin website that I was very interested in for my teenage son. Unfortunately, it was on a Sunday, so I sent them an email. I was contacted promptly Monday morning, by Mark Chambers, who was exceptionally helpful. I arranged to drive the vehicle that evening after...

- James Hoel

I did not have an appointment just showed up and they had my service needs met with excellent customer service.

- Tim

My husband and I bought a Toyota Rav 4 a few day's ago. The Salesperson we worked with was Thomas Lafrance and I have to say that it was a pleasure to work with him. We looked for over 6 months at different dealerships but kept going back to see him. He was very patient and answered my MANY...

- Rebecca Vinson

Tommy was my sales guy very nice and helpful, Took about an hour to do the deal and finance from the time I walked in the door until I drove off in my new truck. I would highly recommend this dealership and Tommy as your sales person.

- Scott Harper

Cronin provides great customer service!

- Amanda

the staff a Cronin were knowledgeable and very accommodating. they went over everything with me thoroughly and explained everything they were doing.

- Jon

Great place to get a Vehicle. Ask for Austin McKinney. He will put Full effort in and won't let you down. 100% A+

- D L
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Our Location

Cronin Toyota
5601 National Rd E.
Richmond, IN 47374

Sales: (765)-966-4569
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Sales Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 6:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed

Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed
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