Our Location

Cronin Toyota
5601 National Rd E.
Richmond, IN 47374

Service: (765)-966-4569
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Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed
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Service

The Cronin Toyota Service Center Promise

Cronin Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Cronin Toyota is conveniently located in Richmond servicing Toyotas in Connersville, New Castle, Eaton, Greenville, Rushville, Muncie and Dayton. Cronin Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance. Just a few reasons to schedule your next service appointment at Cronin Toyota: Toyota Certified Technicians, Comfortable Waiting Room, Convenient Hours & Online Appointment Scheduling.

Toyota Care
Tires : Tires : Tires : Tires
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Meet Our Service Staff

Fixed Ops Director Steve  Dattilo
X
513-202-5843
Fixed Ops Director
Steve Dattilo
Service Manager Robin Moore
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765-935-8040
Service Manager
Robin Moore
Warranty Administrator Angela  Schwartz
X
Warranty Administrator
Angela Schwartz
Service Specialist Brad Doerflein
X
765-935-8043
Service Specialist
Brad Doerflein
Service Specialist Nathan Faddis
X
765-935-8041
Service Specialist
Nathan Faddis
Service Specialist Dan Webb
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765-935-8042
Service Specialist
Dan Webb
Service Specialist Marshell Wallace
X
765-966-4569
Service Specialist
Marshell Wallace
Service Dispatcher Brent  Whited
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Service Dispatcher
Brent Whited
Service Technician Jeremy Bergbigler
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Service Technician
Jeremy Bergbigler
Service Technician Dan Davis
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Service Technician
Dan Davis
Service Technician Don Isaacs
X
Service Technician
Don Isaacs
Service Technician Brig  Davey
X
Service Technician
Brig Davey
Service Technician Zachary Cochran
X
765-966-4569
Service Technician
Zachary Cochran
Service Technician Todd Shilt
X
765-966-4569
Service Technician
Todd Shilt
Lube Technician Nathan Stevens
X
765-966-4569
Lube Technician
Nathan Stevens
Lube Technician Andrew Jones
X
Lube Technician
Andrew Jones
Lube Technician Anthony Reisert
X
765-966-4569
Lube Technician
Anthony Reisert
Lube Technician Keith Kerr
X
765-966-4569
Lube Technician
Keith Kerr
Lube Technician Joshua Irvine
X
765-966-4569
Lube Technician
Joshua Irvine
Service Reception David  Tipton
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Service Reception
David Tipton
Delivery Specialist Darren Collier
X
Delivery Specialist
Darren Collier
Delivery Specialist Crystopher Singleton
X
Delivery Specialist
Crystopher Singleton
Delivery Specialist Courtney Christie
X
765-966-4569
Delivery Specialist
Courtney Christie

Contact Information


My wife and I had an absolutely wonderful experience with Cronin Toyota. We were well taken care of by Olivia Brown and Jakob Fudge. They were helpful, friendly, and straightforward. They made us feel like friends and we were comfortable from the moment we walked into the store. After we decided to...

- LJ

Buying a car has never been so easy and pleasant. Our product specialist, Blake Maiden was friendly, professional, and totally honest with us. No pressure, no game-playing...it was great getting to know him. The entire staff was terrific. This is customer service at its best...so rare in this day...

- Elaine

I am very happy with the experience of buying my first car here, I went in knowing exactly what I wanted and Olivia Brown helped me get it! She is wonderful, and cared about my experience and met all my needs. If your gonna buy a car new or used Cronin Toyota is the place to go! It was a very...

- Julie

I had my Toyota Sentra van repaired by this location. They did extremely good work. They when above and beyond what I expected on servicing my van. The service manager was very helpful and concerned about the the repair process of the van and was able to get it repaired sooner then promised. This...

- Bryan

Was looking to buy a very specific car and happened to see it pop up in Richmond, IN. Since it's about 45 minutes drive from me, I called beforehand to make sure the car was still there. Talked to Austin and the car was in process of being sold - bummer. However the next day, Austin called me to...

- Dali

I had a great experience while buying a used car at Cronin. Kaleb was helpful and made the process as easy and efficient as possible. The entire team was extremely friendly and courteous.

- Joseph

Treated us very well and everyone was super nice. And was able to work out a deal to meet our needs

- Michael

They took great care of us and fixed a puncture in a tire that we would have to change in a driving rainstorm.

- Mark

We traded in our Tacoma, that we bought here 5 years ago, for a new Camry & were very impressed and satisfied with our service! We dealt with Dustin Allen in sales and Jon Mardin in finance. Both were Awesome and extremely detailed and knowledgeable to meet all our needs. Would recommend them to...

- Tammy Foster Lynch

Wonderful service. Vehicle drives much smoother.

- Katie

I found a used vehicle on the Cronin website that I was very interested in for my teenage son. Unfortunately, it was on a Sunday, so I sent them an email. I was contacted promptly Monday morning, by Mark Chambers, who was exceptionally helpful. I arranged to drive the vehicle that evening after...

- James Hoel

I did not have an appointment just showed up and they had my service needs met with excellent customer service.

- Tim

My husband and I bought a Toyota Rav 4 a few day's ago. The Salesperson we worked with was Thomas Lafrance and I have to say that it was a pleasure to work with him. We looked for over 6 months at different dealerships but kept going back to see him. He was very patient and answered my MANY...

- Rebecca Vinson

Tommy was my sales guy very nice and helpful, Took about an hour to do the deal and finance from the time I walked in the door until I drove off in my new truck. I would highly recommend this dealership and Tommy as your sales person.

- Scott Harper

Cronin provides great customer service!

- Amanda

the staff a Cronin were knowledgeable and very accommodating. they went over everything with me thoroughly and explained everything they were doing.

- Jon

Great place to get a Vehicle. Ask for Austin McKinney. He will put Full effort in and won't let you down. 100% A+

- D L

Andrea Duncan was AWESOME to work with getting our GMC!! She found the PERFECT vehicle for us and for our budget. The process was smooth and easy, and we felt comfortable and confident that it was our interest that she had in mind!

- Jenn Smith

I took my car in for regular maintenance and they were friendly and professional and got me in and out faster than I expected!

- Jennifer Anderson

We were moving from Colorado to Pennsylvania with a UHaul trailer in tow, when our RAV4 broke down in Richmond, Indiana due to the incompetence of a shady mechanic in Colorado Springs. After spending 14 hours in an ice cold parking lot on Thanksgiving weekend, we were able to have the car and the...

- Stepanie Shuhayda
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